Ethics
For questions/concerns on Ethics contact David McAnally, CPC dmcanally@hiredynamicsrx.com
NATIONAL ASSOCIATION OF PERSONNEL SERVICES
"STANDARDS OF ETHICAL PRACTICES"
(Including Standards of Ethical Practices for Temporary Services)
GAPS has followed the NAPS Standards of Ethical Practices since our inception.
RELATIONS BETWEEN RECRUITERS AND CANDIDATES
1. Candidates shall be referred to employers/clients for interviews only on job openings for which at least verbal authority has been given by the employer/client.
2. Representations made to candidates about the duties, probable length of the employment, hours, benefits, and salary of prospective positions shall be in conformance with the best knowledge of the recruiter.
3. Precautions shall be taken against referring any candidate to employer/clients who are known to engage in illegal, or questionable business practices, which might jeopardize the safety of the candidate.
4. Information about a candidate will be used only for the purpose of finding employment for that candidate. Confidential information shall be treated accordingly.
5. A candidate shall be aware of charges, if any, before being permitted to incur any obligation for services rendered. Any monetary obligations including interest charges, shall be fully disclosed in a written agreement, a copy of which shall be provided to the candidate, and it shall set forth any circumstances for which a candidate has to pay for services.
6. No candidate shall be referred to any employer where a strike or lockout exists or is impending (according to the best knowledge of the recruiter) without being notified of such working condition.
RELATIONS BETWEEN RECRUITERS AND EMPLOYERS/CLIENTS
1. A candidate's employment record, education, qualifications, and salary requirements shall be stated to the employer/client as accurately and fully as possible. Clients shall be advised by the recruiter if the recruiter disclaims liability for the accuracy of any information it transmits to the client.
2. A candidate shall be referred to the employer/client for interview only with prior authorization of the employer/client, which may be given verbally.
3. Confidential information relating to the business policy of employer/clients, which is imparted as an aid to the effective handling of their job requirements, shall be treated accordingly.
4. 4. Candidates shall not be solicited for other positions while they are still in the employ of the company with whom they have been placed by the firm in question, unless the candidate initiates reactivation of his/her candidacy.
5. Direct mail, bulletins, and resumes of candidates presented to employer/clients shall represent bonafide candidates.
6. In the absence of an agreement to the contrary, candidates will not be directly solicited from a client company within one year of the most recent placement with the same client at the same location.
RELATIONS BETWEEN TEMPORARY SERVICES AND TEMPORARY EMPLOYEES
1. Employees shall be assigned to client companies for which a written or verbal job assignment has been given by the clients’ company’s representative.
2. Representations to employees about the duties, probable length, hours, salary, bonus, overtime and working conditions of temporary assignments shall be in conformance with the best knowledge of the service.
3. Precautions shall be taken against referring temporary employees to any client who is known to engage in illegal, or questionable business practices which might jeopardize the safety of the temporary employee.
4. Information about temporary employees shall be used only for the purpose of assigning the employee for temporary work. Confidential information shall be treated accordingly.
5. A temporary employee shall be notified in writing of charges, if any, before being permitted to incur any obligation to the temporary service.
6. No temporary employee shall be referred to any client where a strike or lockout exists (according to the best knowledge of the temporary service) without being notified of such condition.
7. Employer financial and legal responsibilities to temporary employees shall be met in a timely manner.
8. Temporary services shall not tolerate harassment of their temporary employees based upon the employee’s sex, race, age, religion, national origin, disability, veteran’s status or membership in any other protected class, whether the harassment is by co-workers, employees of clients or third parties. No retaliation shall be taken against any temporary employee who makes a complaint based upon a reasonable belief that any of such harassment has occurred. When a temporary employee complains about any such harassment, the temporary service shall promptly investigate the complaint, and take all reasonable steps to protect the employee from further harassment.
RELATIONS BETWEEN TEMPORARY SERVICES AND CLIENTS
1. A temporary employee’s experience and qualifications shall be stated as accurately and fully as possible, to the extent requested.
2. A temporary employee shall be referred to the client for work assignment only with the prior verbal or written authorization of the client unless other specific arrangement has been made.
3. Confidential information relating to the business policy of the client, which is imparted as an aid to the effective fulfillment of the job requirements, shall be treated accordingly.
4. Communications, written or verbal, with clients regarding temporary workers shall represent bonafide temporary employees and their qualifications.
5. A temporary service firm shall not induce a client company to breach any terms of any contract it might have with another temporary service. A temporary service firm shall not induce an employee or prospective employee to breach any terms of any contact he or she might have with another temporary service.
RELATIONS BETWEEN PERSONNEL SERVICE FIRMS, CLIENTS, CANDIDATES, EMPLOYEES AND EACH OTHER
1. Anyone who has a complaint about a personnel service should be directed to file the complaint with the Chairperson of the Ethics Committee in care of GAPS.
2. GAPS provides adequate means for assuring adherence by members to its Standard of Ethics. To further the effectiveness of these procedures, each member shall be responsible for bringing to the attention of the Association’s Ethics Committee any violations of these standards. The Ethics Committee shall process any such complaint in accordance with its usual procedure, and, where all facts warrant it, the Ethics Committee shall bring the matter to the attention of the appropriate government authority for its action.
3. A member shall not in the course of advertising, public relations efforts, or any other activity engage in untrue, unfair or misleading criticism of any other personnel service firm.
4. All personnel service firms shall commit to ensure that the workplace is free from discrimination based upon sex, race, age, religion, national origin, non-job related disability, veteran’s status, or membership in any other protected class. Members of the association shall not knowingly violate any law prohibiting discrimination upon the basis of sex, race, age, religion, national origin or non-job related disability.
ADVERTISING
1. Positions listed by placement firms in newspapers or other media shall be factual and refer to bonafide openings available at the time that copy is given to these publications.
2. All advertising promotion of announcements regarding certification must conform to the standards and format of the NAPS Certification Program.
3. Temporary assignments listed in newspapers or other media shall be representative of the types of openings and compensation actually available through the temporary service.
FEES
1. No candidate shall be obligated for a placement fee until an offer and acceptance has been made between employer and candidate.
2. Adjustments and refunds of candidate or client fees shall be made promptly, in accordance with the agreement between the personnel service firm and its client or candidate.
GENERAL
Members shall cooperate with and permit at any time, complete and thorough investigation of an alleged violation of ethics or standards that tends to reflect on the business practices of the individual service and GAPS by the elected officers or duly appointed committee or the Georgia Association of Personnel Services and shall abide by decisions of the investigative committee.
Note: These standards of ethical practices are in no way to supersede or replace the requirements of local ordinances or state and federal laws.